XHS Marketing Singapore | Beauty & Wellness | Connecting Plus

XHS Full-Funnel Service

Everything Your Brand
Needs
to Win on XiaoHongShu.

From account setup to booking confirmations — we own the full XHS journey so you can focus on what you do best: delivering exceptional service to your clients.

Why Xiaohongshu

The Platform Where Beauty Decisions Are Made.

Xiaohongshu (小红书) is China’s most trusted lifestyle and beauty discovery platform — and Singapore’s fastest-growing channel for beauty, wellness, TCM, and spa brands. With over 300 million monthly active users, 80% of whom are female, XHS is where your next customer is already searching for exactly what you offer.

Unlike Instagram or Facebook, XHS users come with intent — they’re researching, comparing, and saving posts before they book. That makes every well-placed piece of content a direct line to a new client.

300M+

Monthly active users on Xiaohongshu

80%

Female users — your core beauty audience

#1

Beauty discovery platform in SE Asia

72%

Users check XHS before making beauty purchases

XIaoHongShu Phone View
What's included

Every Layer of Your XHS Presence, Covered.

Six interconnected services that work as one system — from your first post to your last booking confirmation.

Account Setup & Management

Your XHS profile is your shopfront. We build it — or revamp what you have — to maximise discoverability, brand trust, and conversion from the very first impression.

What we deliver
Profile creation & verificationFull account setup including bio, brand imagery, highlight covers, and business verification for credibility.
Keyword & SEO optimisationWe research what your target audience is searching for and build your profile and content strategy around those terms.
Brand voice & tone guidelinesEstablishing a consistent, platform-native voice that feels authentic to XHS audiences while staying true to your brand.
Content calendar planningMonthly content calendar built around your services, promotions, seasons, and XHS trending topics.

What this drives

Typical results after 90 days

Profile discoverability↑ 3–5×
Follower growth (month 1)+200–800
Search ranking (key terms)Top 10
Profile-to-enquiry rate↑ 40%
Get your free account audit

We'll review your current XHS presence — or build it from scratch.

Content Creation

XHS content is not Instagram content. The format, aesthetics, captions, and hashtag logic are entirely different — and we build every piece specifically for the platform and your target audience.

What we deliver
Photo & video contentScroll-stopping visuals tailored to XHS's aesthetic — before & after, treatment walkthroughs, product reveals, and behind-the-scenes.
Bilingual captions & hashtagsChinese and English copy written for XHS's algorithm — keyword-rich, conversational, and designed to drive saves and shares.
Short-form video (Reels-style)Engaging video content formatted for XHS's video feed — trending formats, music selection, and subtitles included.
Trending format adaptationWe monitor XHS trends weekly and adapt your content format to whatever is driving organic reach that month.

Content output per month

Typical monthly content volume

Photo posts8–12
Short-form videos4–6
Story / notes format4–8
Avg. saves per post↑ 60%
See content samples

We'll share examples from your exact industry vertical.

KOL Marketing

On XHS, peer recommendation is everything. We connect your brand with the right KOLs — vetted by niche, audience demographics, and proven booking-conversion track record — for authentic content that drives real enquiries.

What we deliver
KOL matching & vettingFrom our exclusive pool, we match KOLs by niche (beauty, TCM, wellness, hair, slimming), audience age, location, and engagement quality.
Brief creation & oversightWe write the full KOL brief, manage the relationship, review content before it publishes, and ensure brand accuracy.
Performance trackingPost-campaign reporting on reach, saves, comments, profile visits, and direct booking enquiries attributed to each KOL.
Multi-KOL campaignsCoordinated campaigns across 2–5 KOLs for launch moments, seasonal promotions, or new treatment rollouts.

KOL campaign results

Average across beauty & wellness brands

Avg. reach per KOL post15k–80k
Profile visits after post↑ 4–8×
Enquiries within 48 hrs20–60+
Booking conversion rate25–40%
See our KOL pool

We'll recommend the right KOL profiles for your brand.

XHS Paid Advertising

Organic reach gets you started. Paid amplification gets you scale. We run XHS's native ad formats — Spotlight, Feed Ads, and Search Ads — targeting your exact customer with the precision your budget deserves.

What we deliver
Campaign strategy & setupFull ad account setup, audience targeting, campaign architecture, and creative briefing — built around your ROAS or CPL target.
Ad creative productionXHS-native ad creatives — images, carousels, and videos — designed to blend naturally into the feed while stopping the scroll.
Budget optimisationContinuous A/B testing of audiences, creatives, and bidding strategies — we reallocate budget to what's performing, weekly.
Search ad targetingAppear at the top of XHS search results when your ideal customer types in terms like "best facial Singapore" or "TCM slimming near me".

Ad performance benchmarks

Beauty & wellness campaigns, Singapore

Average ROAS3–6×
Cost per enquiry (CPL)S$8–25
Click-through rate2.5–4%
Booking conversion20–35%
Get a free ad account audit

We'll analyse your current spend and show you where it's leaking.

Analytics & Optimisation

We don't report on vanity metrics. Every week, you get a transparent view of what's working, what's not, and exactly what we're doing about it — tied to the business goal we agreed on at the start.

What we deliver
Weekly performance reportClear, jargon-free reporting on reach, saves, profile visits, ad spend, CPL, ROAS, and booking volume — every Monday.
Content performance breakdownWhich posts drove the most saves, profile clicks, and enquiries — so we double down on what actually works.
Monthly strategy reviewA monthly call where we walk through the full picture — what shifted, what the data suggests, and what we're changing next month.
Goal tracking dashboardLive access to a shared dashboard showing your ROAS, revenue, or customer volume target and exactly where you stand against it.

Metrics we track for you

Tied to your actual business goal

Organic reach & impressionsWeekly
Saves, shares & commentsWeekly
Ad spend & ROASWeekly
Bookings & revenueWeekly
See a sample report

No fluff. No agency jargon. Just the numbers that matter.

Customer Reply, Booking & Sales

Most agencies stop at the lead. We don't. We handle every enquiry that comes through XHS — responding promptly, answering questions, and guiding interested customers all the way to a confirmed booking.

What we deliver
XHS DM & comment managementWe monitor and respond to all incoming messages and comments on XHS — in Chinese and English — within 2 hours during business hours.
WhatsApp booking handoffWarm handoff of interested leads to your WhatsApp — with context on what the customer asked and what treatment they're interested in.
Booking follow-up sequencesFor leads who expressed interest but didn't book — we follow up with the right message at the right time to recover the booking.
Repeat customer nurturingPost-visit follow-ups and re-engagement messages to turn first-time clients into loyal regulars who refer their friends.

What this recovers for you

Typical impact of managed enquiry handling

Enquiry response time< 2 hrs
Leads lost to slow replies↓ 70%
Enquiry-to-booking rate↑ 35%
Client retention rate↑ 28%
Stop losing leads — talk to us

Every unanswered DM is a booking you didn't get.

How we work

From Onboarding to First Result in Under 30 Days.

We move fast. No 12-week "discovery phase". No waiting months to see whether anything is working. Here's exactly how we launch your XHS presence.

Let's get started
Your first 30 days
Day 1
Growth call & goal set
Align on target — ROAS, revenue, or volume.
Days 2–7
Account built & strategy locked
Profile, brand voice, content calendar, KOL shortlist.
Days 7–14
Content produced & approved
First batch of posts created, reviewed, and scheduled.
Days 14–21
Launch — content + ads + KOL
Everything goes live. Enquiry handling begins day one.
Day 30
First report & month 2 plan
Results reviewed. Strategy refined. Growth compounds.
Why us over anyone else

Not All XHS Agencies Are the Same.

Here's what separates Connecting Plus from generalist agencies and DIY-ing your XHS presence.

What matters Connecting Plus Generic agency DIY
Beauty & wellness industry focus 100% niche Generalist You figure it out
XHS platform expertise Core speciality Add-on service Steep learning curve
Exclusive KOL network Vetted pool, ready Cold outreach only No network
Enquiry & booking management Fully managed Not included All on you
Goal-tied reporting (ROAS / revenue) Weekly, transparent Monthly, surface-level No tracking
Time to first results 14–30 days 60–90 days Unknown

Ready to see what XHS can do for your brand?

Book a free 30-minute call — no commitment, no hard sell, just a clear picture of what’s possible.

Questions

Frequently Asked.

Everything beauty and wellness brand owners ask us before getting started.

Do I need an existing XHS account to work with you?

Not at all. We build XHS accounts from scratch every week. If you already have one, we audit it and revamp what's needed. Either way, you're covered from day one.

How soon can I expect to see results?

Most of our clients see their first booking within 1–2 weeks of launching. Meaningful ROAS and booking volume typically stabilises by month 2–3, and compounds from there. Paid XHS ads can deliver leads within the first 72 hours of going live.

Do you handle both Chinese and English content?

Yes. All our XHS content is written in Chinese (Simplified) with English subtitles or bilingual captions where appropriate. Our team is native Chinese-speaking so the copy reads naturally — not translated.

What's the minimum budget for XHS ads?

We recommend a minimum ad spend of S$2,000–2,500/month to get meaningful data and results from XHS paid campaigns. Below that, the learning algorithm doesn't have enough budget to optimise effectively. We'll advise the right budget for your specific goal during our first call.

Is XHS only for Chinese-speaking customers?

In Singapore, XHS reaches a broad, predominantly Chinese-speaking audience — which is the core beauty consumer demographic for most of our clients. If your brand serves a Chinese-speaking clientele, XHS is the most targeted channel you can use. We can advise on whether it fits your specific customer profile during the growth call.

Can you manage XHS alongside our Meta / Instagram ads?

Absolutely — in fact, the best results come from running both. XHS drives discovery and trust-building with a Chinese-speaking audience; Meta drives retargeting and broader reach. We manage both under one roof, so the strategy is coordinated rather than siloed.

Your Next Client Is Already Searching on XHS.

Let’s build the presence that makes sure they find you — and book with you. Free growth call, no commitment.

No commitment. No agency jargon. Just a plan built for your business.

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